Website VARtek Services, Inc.
Education's IT Partner
To contribute to client retention by ensuring clients receive timely, professional, high-level technical support to teachers, staff, and students.
Establish system specifications by analyzing access, information, and security requirements, designing system infrastructure.
Establish web system by planning and executing the selection, installing, configuration, and testing of server hardware, software, and operating system management systems; defining system and operational policies and procedures.
Maintain web system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
Secure web system by conferring with vendors and services, developing, testing, evaluating, and installing enhancements and new software.
Serve as administrator of specific corporate applications, keeping applications current.
Develop, present training on applications.
Monitor applications for uptime.
Troubleshoot and resolve incidents with operating systems, hardware, software, and network infrastructure.
Document resolution plan and progress, and estimated resolution time.
Research multiple incidents with common symptoms and identify root cause; apply resolution across all affected IT environments.
Provide advanced help desk support for on-site team members; assist remote team members in analyzing and advanced troubleshooting.
Install, configure, operate, and maintain hardware, software, and related infrastructure.
Analyze systems statistics; recommend performance enhancements.
Research, recommend, and implement new technologies to enable continuing innovation within infrastructure.
Design, configure, monitor, and optimize system hardware for optimal performance, maximum availability, minimal maintenance, and reasonable cost.
Create, review, and modify knowledgebase articles and IT environment documentation.
Provide excellent customer service.
Attend school board meetings, as required.
Perform other duties as assigned.
Bachelor’s in computer science or information technology
2-4 years of experience designing, implementing and supporting diverse networking and server environments
Experience managing desktop environment, including deployment, application installation, and ongoing support technologies
Experience in senior-level help desk environment helpful
Operating Systems: Windows 98/NT/2000/XP/7/8, Windows Server NT/2000/2003/2008/2012, Virtual Servers, Novell.
Technologies: TCP/IP, DHCP, DNS, WINS, LAN/WAN, Windows, Active Directory, Novell, eDirectory, Software Imaging and Distribution, Remote Support and Monitoring.
Software: Microsoft Office, Solarwinds, InstallShield, Symantec Backup Exec System Recovery, Cloud Backup Software, VMware, Ghost, MS Systems Management Server. SANs/NAS devices, System Center Configuration Manager 2007/2012 experience is a plus.
Hardware: Servers, Desktop, Laptop, Tablets, Network Switches, Routers, Printers
Novell to Microsoft migration experience helpful
VoIP experience (a plus)
Required: A+, Network+ or equivalent
A plus: MCSE, MCITP
Up to 25%
Ability to stoop, kneel, crouch, or crawl; ability to lift at least 25 pounds
Varies with client hours; normally one hour prior to start of school day until one hour after end of school day
To apply for this job email your details to firstname.lastname@example.org